Whirlpool Duet Dryer Maintenance

We have had our Duet clothes washer and dryer by Whirlpool for just over 5 years now.

They have worked very well.

We have even written previously about the use of dryer balls to reduce the amount of time it takes to dry our clothes.

whirlpool duet dryer Whirlpool Duet Dryer Maintenance

However, a few weeks ago, on Christmas Eve to be exact,  the Whirlpool Duet stopped producing heat to dry the clothes.

A few days later, Tom from North Durham Appliance came over to see what was wrong.

First, he removed the front dryer cover directly beneath the tumbler and showed me how much lint has accumulated inside.

duet dryer lint inside Whirlpool Duet Dryer Maintenance

It looked like a lot to me and I was surprised how much was there. Tom indicated that every one to two years I should unplug the unit, remove the front cover as he had and use our home vacuum to clean out the lint and part of regular maintenance. He emphasized not to forget to first unplug the dryer otherwise damage and some electrocution could occur.

Now, it took a few minutes before Tom indicated the cause of no heat being generated. I had already checked the electrical panel in the house but nothing had been tripped. As well, I had already checked to see that the vent line outside the house was clear.

The cause was a bad heating element, shown below:

duet dryer bad heating element Whirlpool Duet Dryer Maintenance

He took the time to show me how no amps were registered when he tested the unit. Per Tom, the excess lint build up after 5+ years of use could have caused the heating element to stop working.

He checked to see if he had a replacement in his truck, which he did not. However, he called his office and they had one in stock.

Before leaving to obtain the replacement part, he used our central vacuum to clean inside of the dryer. Compare the picture below to the second picture above to see the difference. Remember, the dryer had been unplugged from the wall before any of this was done.

whirlpool duet dryer cleaned Whirlpool Duet Dryer Maintenance

He left and returned in a few minutes with a replacement heating element for the Duet dryer. I was hoping that it would do the trick.

To continue with the repair and maintenance of our our dryer, simply select this link to Part 2.

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  1. Earlee says:

    Thank you sooooo very much!!! Your pictures & narration of the step by step process saved us $180! The part was only $40 & my husband was able to do it himself. Just like your dryer, we had a HUGE amount of lint built up in our dryer. I appreciate it!

  2. Dan says:

    Hi Earlee,

    I am very happy that our experience was able to help you and your husband.

    Thank you for your feedback.

    Tell your friends :)


  3. Carol Jorio says:

    Thank you so very very much for the information. I have been wondering how to clean my dryer for some time and really didn’t want to spend more than neccessary to clean the lint. You have saved me both time and money!

  4. Dan says:

    Hi Carol,

    That’s terriffic! :) I am so glad I was able to help.

    Please, please, please remmber to first unplug the dryer before doing any of this.


  5. Jacob Freeman says:

    Hi Dan,
    I need help gettin my control panel off for my whirlpool duet dryer. Do you know how?

  6. Dan says:

    Hi Jacob,

    Did you press and hold the end of cycle button for about 3 or 4 seconds? If you do this then the control panel should unlock.

    Please let me know Jacob if this works (or doesn’t work) for you.

    Kind Regards,

  7. Mark says:

    Oh……I have the exact same Duet dryer that is almost seven years old. Nothing has ever been wrong with it but after seeing your pics, I took the front panel off and OMG…..I cleaned it all out. Looks new again : D

    • Dan says:

      Hi Mark,

      I was shocked to see all the lint when the repair person opened the lower front panel. I had never encountered that before.

      Hmmmm……it has been a while now since the repair……I wonder if I should open it up again for a quick vacuming? ;)


  8. margie says:

    I have a white set of the whirlpool duet and was wondering if anyone else has noticed yellow spots on the outside of their duets? It looks like it should wipe right off but it doesn’t. Seems like it is embedded in the plastic. My cousin also has a older set and hers is the same way. My set is only a little over a year old. I love mine and would never want to go back to a top loader. :-)

  9. Dan says:

    Hi Margie,

    I have not noticed those yellow spots.


  10. Damon says:

    I just wanted to note that I have the same dryer pictured and the matching washer too… but my point is that the washer has a “SELF” cleaning mode. I forget how but it’s in the manual. You have to hit a sequence of buttons and it will clean the odor out itself.


  11. Anna says:

    Hello, I came across your post. I wanted to ask you guys a question. We were recently gifted a Duet Dryer, I know it might sound crazy but I want to know what kind of vent do you guys have? We have been told not to use a foil vent nor a plastic one. That we should only use a heavy metal vent. Is this true?
    Thank you in advance.

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