Daily Home Renovation Tips每日家装修秘诀

We ended yesterday’s我们昨天结束的 Part 19部分19 receiving a phone call from the Arelene at the retail store followed immediately by another phone call from Amy from Head Office about our replacement front door installation issues and how we told them of our web site and series of articles about all our home renovation experiences, including the front door.接到电话从arelene在零售商店，紧接着另一通电话，来自Amy由总行对我们的更换前门安装问题，以及我们如何告诉他们，我们的网站和一系列的文章，我们所有的家庭装修经验，包括前门。

We closed by telling you that you would not believe what happened and what we were told in the next 4 hours.我们封闭的告诉你，你不会相信到底发生了什么，什么告诉我们，在未来的4个小时。 Strap on your helmet because here we go.肩带在您的头盔，因为在这里，我们路要走。

Amy ended off our conversation that she would forward our web site, and particularly the URL of the article containing the pictures of the fibre tear to the door manufacturer and we should be hearing directly from the door manufacturer within the next 24 hours.艾米结束了小康，我们的交谈，她会提出我们的网站，尤其是网址的文章载的照片，纤维撕裂，以大门制造商和我们应该听证会，直接从大门制造商在未来的24小时。

Within an hour, the phone rings again.一个小时内，手机会响铃一次。 It’s Brent from the door manufacturer.它的北海布伦特从大门制造商。 He has been to our web site and seen the picture.他一直是我们的网站，并看到了图片。 So had his boss and his VP of sales.因此，他的老板和他的销售副总裁。 None of them had ever seen this ‘fibre tear’ before.但是它们此前从来没有见过这'纤维撕裂'之前。 He said that he lived in the same town as us and was going to visit his parents that evening who it ended up lived the other side of the ravine that our house backed onto.他说，他住在同一城市，作为我们去访问他的父母，当晚谁它结束了住对方的山沟，我们的内务上的支持。

He also said something that gave me uncomfortable shivers.他也说了一些这给了我不舒服，不寒而栗。 He said that today was the first time they (the door manufacturer) had been notified that there was a problem with our door !他说，今天是第一次，他们（门制造商） 已通知有问题与我们的大门 ！ This, a full 2 weeks after Amy from the big box building supply retailer had told us she had contacted the door manufacturer and at least 6 weeks after we had signed the paper work from Dave about the defective glass in our front door这一点，充分2周后艾米从大方块建设供应零售商了，她告诉我们她曾接触的大门，制造商和至少6个星期后，我们已签署文件的工作就从Dave大约有缺陷的玻璃，在我们的前门

( You remember Dave , the sub-contractor of the contractor construction company who had been hired by the big box building supply retailer to install our replacement front door…confused? welcome to our world! Remember, this is part 20 of the articles about our replacement front door ). （ 你还记得戴夫，分判商的承包商的建筑公司，谁已聘请的大方块建设供应零售商安装我们的更换前门…混淆？欢迎我们的世界！请记住，这是第20部分的条款对我们的更换前门 ） 。

But, that’s not all.不过，这还不是全部。

When Brent came over (after he had finished work) he again repeated that today was the first they had heard (when I asked him to be clear that I had understood him the first time).当北海布伦特来（后，他已完成的工作） ，他再次重申，今天是第一次他们听说过（当我问他要清楚说明，我的理解是他第一次） 。 And as he examined the door with me he questioned me on the metal sill at the bottom of the door frame and why it was installed the way it was, protruding a little over the brick work.和他研究的大门，与我他质疑我对金属坎在底部的门框，以及为何它安装的方式，它是伸出略高于砖的工作。 He said that the installation could cause water problems in a few year.他说，安装可能导致的缺水问题，在未来数年。 I told him I have no idea , I didnt’ install the door (I knew he knew…….it was just two guys talking about home renovation stuff).我告诉他我不知道，我didn't '安装门（我知道他知道… … 。这只是两个家伙谈论家庭装修的东西） 。

He then examined the door within the frame and indicated usually there is a little more space between the door frame and the side of the door that the hinges are on.然后，他研究的大门，内部的框架，并表示，通常有一个多一点空间之间的门框和一侧的大门说，是取决于对。

He then indicated that there appeared to be a little too much space between the top of the door and the upper door frame.然后，他表示，有似乎是有点太多空间之间的上方的门和门框上。

We went back outside and he showed some other items that concerned him.我们回去外界表明，他和其他一些项目，关注他。

He asked if it was OK if he got a hold of his company’s own installer to come out and take a look.他询问，如果是确定如果他举行了他的公司自己的安装程序出来，并看看。 He was concerned that the entire door frame might (he said might….not for sure or anything like that) have to be completely removed and a brand new door frame and side lights and door be installed in it’s place.他关注到整个门框可能（他说，可能… … 。不会肯定或任何类似的表示） ，以完全消除，一个崭新的门框和侧面灯和门安装在它的地方。

I need a hug . 我需要一个拥抱 。 Mike Holmes of Holmes-on-Homes, where the heck are ya?迈克霍姆斯的霍姆斯-对-的家园，那里的赫克是亚？

Unbelievable.令人难以置信的。 And, this was after the big box building supply retailer’s own service manager had come out to our house on the same afternoon of Dave’s last, about 6 weeks ago.和，这是后大方块建设供应零售商自己的服务经理曾跳出来我们家就同一下午戴夫的最后，大约六周前。

Next time we’ll learn together what happened next.下一次我们将共同学习所发生的下一步。

Unbelievable.令人难以置信的。

To continue with the next article in this series, simply select this link to继续与下篇文章在这一系列，只需选择此链接 Part 21部分21 . 。